Privacy Policy

Digiowl – Privacy Policy

Last Updated: 27-01-2025

1. Introduction
At DigiOwl, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our services. By using our services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

To deliver our services effectively, we may collect the following types of information:

  • Personal Information: This includes details such as your name, email address, phone number, and other information you provide during registration or while using our services.
  • Transactional Information: Data related to payments, transactions, and the use of financial services offered through DigiOwl.
  • Usage Data: Information about how you interact with our website, applications, or services, including IP address, browser type, device information, and browsing patterns.
  • Cookies and Similar Technologies: We use cookies and other technologies to enhance your experience, analyze usage trends, and provide personalized content.

3. How We Use Your Information

The information we collect is used for the following purposes:

  • Service Delivery: To provide, maintain, and improve our services, including digital solutions, financial transactions, and compliance assistance.
  • Communication: To inform you about updates, new features, or promotional offers.
  • Customer Support: To assist you with inquiries, troubleshoot issues, and improve user experience.
  • Analytics and Research: To gather insights about user behavior and improve our offerings.
  • Legal Compliance: To comply with applicable legal, regulatory, and contractual obligations.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your data under the following circumstances:

  • Service Providers: With trusted third-party partners who assist us in delivering services, such as payment processing and customer support.
  • Legal Obligations: When required by law, regulatory authorities, or court orders.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred as part of the transaction.

5. Data Security

We prioritize the protection of your data and implement stringent security measures, including encryption, access controls, and regular audits, to prevent unauthorized access, alteration, or disclosure of your personal information.

6. Your Rights

As a user, you have the following rights concerning your personal information:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request deletion of your personal information, subject to legal obligations.
  • Data Portability: Request a copy of your data in a machine-readable format.
  • Withdraw Consent: Revoke your consent for data processing, where applicable.

To exercise your rights, please contact us using the information provided below.

7. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations. When data is no longer required, it is securely deleted or anonymized.

8. Changes to This Privacy Policy

DigiOwl reserves the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant updates by posting the revised policy on our website. We encourage you to review this page regularly.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

DigiOwl Service Point
Under 2A Associate
Address: Nasa Building, Lagoon Road, Near Paradise Hutt, Kavaratti
Email: contact@digiowlservicepoint.in
Website: https://digiowlservicepoint.in

10. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India, and any disputes arising out of this policy shall be subject to the jurisdiction of the courts in Kerala.

Thank you for trusting DigiOwl. Your privacy matters to us, and we are dedicated to protecting it.